Communication Skills Question Bank
for Exam preparation

Q2. The limitation of oral communication is that:

1. it is irreversible—what is said cannot be taken back
2. it is not affected by the speaker’s feelings or stress or excitement levels
3. it does not require on-the-spot thinking
4. it is easy to be aware of our body language

Q3. One’s negotiation objective should be:

1. personal
2. social
3. ideal
4. realistic

Q4. When introducing ourselves, we should use:

1. only the surname
2. both the first name and the surname
3. only our first name
4. only our designation

Q5. ____ is not one of the 7 C’s of communication:

1. clarity
2. correctness
3. character
4. conciseness

Q6. Body talk is also known as:

1. leakage
2. noise
3. physical communication
4. overflow

Q7. In business, oral communication is face-to-face:

1. in all situations
2. in no situation
3. in all but one situation
4. in some situations

Q8. In an organization, the functional areas are:

1. production, marketing, and finance
2. finance, production, and communications
3. communications, production, and marketing
4. marketing, communications, and finance

Q9. The principles of effective writing include:

1. accuracy
2. clarity
3. brevity, clarity and accuracy
4. brevity

Q10. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

1. mixed
2. specific
3. large
4. small